XTIUM
Named a Visionary in the 2025 Gartner® Magic Quadrant™ for DaaS Report
In our opinion, recognized for the future we’re building and delivering today. Discover why Gartner® recognizes XTIUM for our Ability to Execute and Completeness of Vision.
What This Recognition Means
Why “Visionary” Matters:
Gartner defines Visionaries as vendors that "demonstrate a strong understanding of market trends and customer needs. They deliver innovative solutions and anticipate future direction but may be in the early stages of market traction or scale."
We don’t just see where the market is heading. We are building it with our customers every day.
What sets us apart:
Multi-broker freedom: Citrix, AVD, Omnissa
Proprietary XTIUM Cloud Manager with embedded DEX + AI
Fully managed environments across cloud, network, security, UCaaS, and service desk
No heavy lift for your team - just outcomes, delivered with full accountability
What’s Inside the 2025 Report:
- Key market trends, drivers, and challenges shaping DaaS adoption
- Strengths and Cautions of 17 vendors
- A visual quadrant showing how leading vendors compare on Completeness of Vision and Ability to Execute
- Evaluation Criteria
"By 2027, virtual desktops will be cost-effective for 95% of workers compared to 40% in 2019"
New Highlights from the Report:
- Gartner forecasts that DaaS spending will grow from $4.3 billion in 2025 to $6.0 billion in 2029, with a compound annual growth rate (CAGR) of 7.9%.
- The DaaS market continues to benefit from on-premises VDI market challenges, including the costs of hypervisor licenses increasing for some customers
- Total cost of ownership for DaaS, especially when users couple it with thin-client endpoints, is now lower than that of a laptop PC for many use cases.
Take a Look Inside Our DaaS Platform
This is how our customers manage their virtual desktop environment—end to end. From provisioning and performance insights to app deployment and vendor control, here’s a sneakpeek into what day-to-day looks like with XTIUM DaaS.
Ops Intelligence, Not Just Stats
Spot trends, flag risks, and get ahead of capacity issues—without pulling reports from 10 tools.
Provision Like a Pro
Start, stop, reboot, group, label, or delete VMs in seconds. Full control, zero wait time.
Know What’s Happening. Everywhere.
Track desktops, servers, VPNs, tasks, and users—all in one clean view. No toggling tabs. No blind spots.
Desktops on Demand
Prebuilt Windows and Linux images, ready to launch. No tickets. No delays.
Compliance as a Service
View Compliance Status of your DaaS Machines – HIPAA, PCI, SOX, GLBA & Others
AI Assistant
AI-powered provisioning so new users could be onboarded faster, with fewer errors — no more ticket ping-pong between departments
Get the 2025 Gartner® Magic Quadrant™ for DaaS Report
See why XTIUM was named a Visionary and what it means for your desktop strategy
Vendor Strengths and Cautions
Alibaba Cloud
Alibaba Cloud is a Niche Player in this Magic Quadrant. Its Elastic Desktop Service provides a vendor-assembled desktop as a service. Operations are mostly focused in Asia/Pacific, with most clients located within China and a smaller presence in North America and Europe.
Strengths
- Operations: Alibaba Cloud has global presence with its hyperscale cloud. It has more engineers and operations staff, as well as more users and virtual desktops under management, than most other vendors.
- Product bundles: The Elastic Desktop Service offers a broad range of virtual desktop options and is designed with clear sizing options for enterprise use cases.
- Sustained growth: Alibaba Cloud reported that the number of virtual machines under management grew significantly.
Cautions
- Global market presence: Alibaba Cloud has been active in its home market (China) and adjacent regions (Southeast Asia).
- Industry vertical strategies: Alibaba Cloud has no vertical-aligned offerings or marketing aligned with the Elastic Desktop Service.
- Lack of customer success management: Alibaba Cloud focuses primarily on an online engagement model.
Amazon Web Services
Amazon Web Services (AWS) is a Leader in this Magic Quadrant. Amazon Workspaces offers vendor-assembled desktop-as-a-service options.
Strengths
- Geographic strategy: AWS has a strong regional presence; only vendors with multicloud capabilities can host workloads in more locations.
- Operations: AWS provides DaaS operations and local-language support in all regions where its cloud is deployed.
- Viability: AWS has significant DaaS revenue, alongside a diverse portfolio of cloud services.
Cautions
- Marketing execution: AWS primarily targets existing customers with its DaaS services.
- Market understanding: Amazon WorkSpaces lacks multisession capabilities.
- Innovation: The pace of change from AWS is sometimes slower than from other DaaS vendors.
XTIUM, Formerly ATSG
XTIUM, Formerly ATSG is a Challenger in this Magic Quadrant. Its Cloud PC offering is a vendor-managed DaaS offering.
Strengths
- Overall viability: XTIUM operations are stable, and its business model is successful with a significant focus on client and user experiences.
- Product and service: In its DaaS offering, XTIUM focuses on services and automation.
- Market responsiveness/track record: XTIUM has adjusted the shape and design of its offering because more clients have requirements for hybrid deployments.
Cautions
- Low growth rates: In the previous 12 months, XTIUM has not grown its installed base at the same rate as others in the market.
- Vertical/industry strategy: XTIUM serves clients in a range of industries, with the largest being travel and hospitality.
- Partner reliance: XTIUM is the largest vendor to rely on third parties for brokering and virtual desktop technologies.